This was an easy ‘interview’ to do. My brother is a transport manager for a big commercial corporation (and he has recently taken up cycling by the way).
Firstly, as he deals with the Safety aspect of these drivers, he was very pleased to hear that I am encouraging other cyclists to report dangerous and rogue lorry drivers to their employers (giving them full facts, reg, date and description and photos. He said more members of the public should report them because they do ‘all sort of things’ and some are ‘just terrible’ and he was ‘fed up with them’.
He told me that one member of the public reported a lorry for erratic driving on a motorway. They used this special 0800 which was on the back of the lorry. Apparently these numbers are ‘very effective’, and he knew about this problem very quickly after the call. Turns out that the lorry had been stolen and that was the reason it was being driven badly.
Then I asked him what happens when the vehicle is reported. He said they would have ‘preliminary meetings’ to ‘investigate the matter’. If it happens again, then it is taken very seriously (well, depends what he did in the first place). Basically if this lorry driver keeps breaking the rules, then the company taken a very hard line with them.
So the moral of this story, is to take all the details, place, photo etc etc and tell the company the employee works before. My brother said that if more people bothered to do that, then the drivers would have a lot more respect and treat the public a lot better, as they have a lot to lose ie their pay packet. As they are moaning about the credit crunch and the fuel crisis, cyclists can make it a lot worse for them if they don’t behave!
He also said that he had new delivery of new trucks arriving and they all had 3 mirrors on the right hand side of the driver’s seat and one on the left, so more than usual. Though he did say, ‘it was up to legislation’ to make them have the proper mirrors.
Another good thing is that he is happy for me to send the Lorry & Cyclist Youtube Video. Just goes to show that if you can ‘use your connections’ say, to pass on the message that lorries are dangerous, then we better use it.